Are you running into the error ‘Destination folder already exists’ when installing a plugin or theme? This can be due to a failed uninstall of a plugin or possibly an error when installing a new plugin but it can be confusing when you first run into this error. In this video, we will show you how to fix the destination folder already exists error in WordPress.
The most common reason for the destination folder already exists error is due to how plugins are added to your site. The plugin extracts the zip file into a folder named after the file itself but if there is already a folder with that name then WordPress aborts the installation and gives you the error message that the destination folder already exists.
The first thing you should do is go to your all themes or all plugins section in your wp-admin depending on what you are currently trying to install on your site. You may have already succeeded in adding the plugin or theme so you would want to ensure there is not an inactive version of what you are trying to install already on your site.
If you do not have a version installed on your website currently then it could be an issue when it was uninstalled where we would need to use an FTP client. If you do not know about FTP you would want to take a look at our article:
Under your wp-content folder, you will see a plugins folder and a themes folder, depending on what is giving you the error you would want to go to the theme or plugins folder. While in the folder you should find the folder for your theme or plugin that is causing the error. Right-click and delete the folder and that will remove the folder to prevent that error from the plugin or theme.
Text version of this tutorial
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